Frequently Asked Questions
About Our Programs
What programs do you have / what kinds of things do you offer?
We have a range of programs available that are suitable for young people. Our programs cover things like mental health, family support, social inclusion, skill development and a whole other range of areas. We also have a few different groups available for young people to participate in.
To find the best fit program and/or group for you, have a read of the program descriptions on our website (see Our Programs and Our Groups pages), or give us a call. We’re happy to answer your questions.
How do I get into one of the programs?
Most of our programs require a referral form to be completed and submitted for processing to ensure that we’re able to meet the needs of the young people as well as making sure that they’re in the right program.
Allen, our Program Manager, is usually the main point of contact for incoming referrals. If you’re interested in the Work Skills traineeship program, Angela is the primary contact. Their contact details are available on the Our Programs page.
How can I get involved in your groups?
Our groups are open to any young person that wants to attend. The groups cater to different interest areas or demographics. Have a look at the Our Groups page to see if any are right for you. If you like the sound of the group, feel free to show up at the time and place listed or give us a call.
Do your programs cost money?
No, all of our programs are government funded. We aim to support marginalised and vulnerable young people so we firmly believe that accessing support doesn't/shouldn't have a monetary value.
Do you help with housing?
Although we aren’t a housing service we do provide support and advocacy for young people who are in need of emergency accommodation and housing.
About Everything Else
What are your operating hours?
Youth Space Redcliffe is open Monday to Friday, 8:30AM - 5:00PM.
What age group can attend the youth space?
Youth Space Redcliffe works with young people aged 10- 25 years. Some of our programs and groups are only suitable for certain age groups, but Drop In is open to all ages between 10-25 years.
How do I provide feedback or make a complaint about the Youth Space Redcliffe or one of its staff (including students on placement or volunteers)?
Youth Space Redcliffe is committed to providing safe programs & services in line with current best practice approaches. We value all feedback provided to us. If you have a complaint or any feedback you wish to provide the organisation we invite you to complete a feedback form (see below) or email us directly at feedback@redcliffeyouthspace.org. You are also welcome to call the youth space directly on (07) 3283 8769 and ask to speak with one of the Management Team - Amy, Kathryn or Allen about your feedback or complaint.
If you are a community member or stakeholder please click here. If you are a client of one of our current programs, please click here.
Does the legal advice service still use the space?
Moreton Bay Community Legal Service now runs from the Uniting Church in Redcliffe. Please contact the Moreton Bay Community Legal Service for more information.
P: (07) 5495 5916 Website: http://www.mbrcls.org.au
About Our Social Enterprises
What are your social enterprises?
Youth Space Redcliffe engages in social enterprise activities which fit with our vision, mission and core beliefs.
Although all profits made through social enterprise go back into the youth space to support the work we do with young people in the community, these activities also provide opportunities for young people to explore and gain experience in their specific interests.
They create a space in which young people can take ownership of ideas as well as work in collaboration with our team and the wider community encouraging social connection, social inclusion and capacity building
CONNECTIONS CATERING
We focus on providing quality catering while supporting our core values. Connections Catering values sustainability, community and integrity.
We take a considered approach when choosing our staff, suppliers, and charitable partners. This ensures that we are always true to our values.
We recycle, reuse, and reduce our waste wherever we can. Our packaging is both eco-friendly and biodegradable. Connections only use non-toxic cleaning products that are ethically produced. These steps ensure that we have a minimal impact on the environment.
PICNIC HILL
Our popular event Picnic Hill is supported by our Skilling Queenslanders for work (SQW) trainees.
Young people are given the opportunity to learn event management/music industries skills, liaise with the community and gain relevant work experience and the community comes together to share in the delicious food and entertainment on offer.
This event includes food trucks, live entertainment, kids activities, arts/crafts and a bar.
For further information you can check out our Picnic Hill Facebook page
If you are a vendor interested in participating in Picnic Hill please see our:
VENDOR APPLICATION FORM (entertainment, market stalls and food trucks)
RIDE SUPPLIES
The Ride Supplies shop exists within the youth space building - conveniently located next to a skate park.
Open Monday to Friday from 10am to 5pm
We provide:
Skateboard & scooter supplies
Repairs/maintenance Tues - Fri 10:30am - 5:00pm
MISFITS UNITED
A social enterprise sharing our love of table-top games, comics & pop-culture.
Open
Monday to Wednesday from 10am to 5:00pm
Thursday 10:00am - 7:00pm
Friday 10:00am - 10:00pm